Frequently Asked Questions
Everything you need to know about your Weatherproof® experience.
What is the Weatherproof® return policy?
We offer a 30-day return policy for all unworn and unwashed items in their original packaging. Please ensure all tags are attached to receive a full refund.
How do I determine my correct size?
Each product page features a detailed size guide. Our garments are generally designed with a classic fit; if you prefer a slimmer look, we recommend sizing down.
Are your jackets machine washable?
Most Weatherproof® garments are machine washable. However, we recommend checking the specific care label inside your item for exact instructions regarding water temperature and drying.
When will my order ship?
Orders are typically processed within 1-2 business days. Once shipped, you will receive a confirmation email with tracking information to monitor your delivery.
Do you offer international shipping?
Currently, we ship to all 50 U.S. states and select international territories. Shipping rates and delivery times vary based on the destination.
Is my payment information secure?
Yes, we use industry-standard SSL encryption to protect your data. We accept all major credit cards, PayPal, and Apple Pay for a secure checkout experience.